By Barrett Seaman—
The Hudson Independent presents “The Supply Chain Crisis Isn’t Just Global; It’s Local,” a series describing how international manufacturing and shipping woes affect everyday life in the rivertowns. Read on for the fifth installment. (Don’t miss our most recent briefs about Gotham Design & Community Development and Penny Lick Ice Cream.)
Case #5: Irvington Hardware
It’s not the biggest hardware store in the rivertowns, but its Irvington clientele appreciate its good service and ability to get what they need, even if they don’t have it in stock at the moment.
This year, that reputation has become harder to live up to. Take one of the staples of the hardware business: paint.
“It’s hit or miss,” says Ellen Galano, the proprietor. “Either you can’t get the right colors or the right sizes.” Irvington’s primary paint brand is Benjamin Moore, but they are looking for alternatives because of Benjamin Moore’s unpredictability.
“One woman ordered two quarts,” said Galano, “but the smallest we could give her was a gallon. She took it.”
With almost two months still before Christmas, all the Christmas trimmings — lights, decorations — that were ordered early are gone. “You can’t get any of it now.”
Perched at her desk behind the checkout counter, Galano calculates that, as of that day, they have 159 items on back order. The shortages are random: door stops, doorknob kits. It’s hard to discern just where the break in the chain comes. It could be not enough drivers at any point along the wholesale/retail connection, or for certain items, it might go all the way back to China or India.
Somewhere deep in a container, stacked up with 100 other containers onboard a ship sitting outside the Verrazzano-Narrows Bridge is a doorknob waiting to be bought into Irvington.
If the global supply chain crisis affects your local business, please contact The Hudson Independent.