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One Hundred Fifty-Nine Items on Back Order

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November 15, 2021

By Barrett Seaman—

The Hud­son In­de­pen­dent pre­sents “The Sup­ply Chain Cri­sis Is­n’t Just Global; It’s Lo­cal,” a se­ries de­scrib­ing how in­ter­na­tional man­u­fac­tur­ing and ship­ping woes af­fect every­day life in the river­towns. Read on for the fifth in­stall­ment. (Don’t miss our most recent briefs about Gotham Design & Community Development and Penny Lick Ice Cream.)

Case #5: Irvington Hardware

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It’s not the biggest hardware store in the rivertowns, but its Irvington clientele appreciate its good service and ability to get what they need, even if they don’t have it in stock at the moment.

This year, that reputation has become harder to live up to. Take one of the staples of the hardware business: paint.

“It’s hit or miss,” says Ellen Galano, the proprietor. “Either you can’t get the right colors or the right sizes.” Irvington’s primary paint brand is Benjamin Moore, but they are looking for alternatives because of Benjamin Moore’s unpredictability.

“One woman ordered two quarts,” said Galano, “but the smallest we could give her was a gallon. She took it.”

With almost two months still before Christmas, all the Christmas trimmings — lights, decorations — that were ordered early are gone. “You can’t get any of it now.”

Perched at her desk behind the checkout counter, Galano calculates that, as of that day, they have 159 items on back order. The shortages are random: door stops, doorknob kits. It’s hard to discern just where the break in the chain comes. It could be not enough drivers at any point along the wholesale/retail connection, or for certain items, it might go all the way back to China or India.

Somewhere deep in a container, stacked up with 100 other containers onboard a ship sitting outside the Verrazzano-Narrows Bridge is a doorknob waiting to be bought into Irvington.

If the global sup­ply chain cri­sis af­fects your lo­cal busi­ness, please con­tact The Hud­son In­de­pen­dent.

Andrea Martone - real estate in Sleepy Hollow, Tarrytown and the Rivertowns

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